Shaping the Future of UX Research and Strategy
Talks
Driving enterprise success through proven leadership in UX research, inclusive design, and experience strategy. With expertise in healthcare and cross-functional alignment, I inspire industry-wide impact by transforming insights into actionable outcomes that scale.
2025
Enterprise Consumer Experience Research: Experience Research, Accessibility, and Inclusion
Walt Disney World Marathon Weekend · January 2025
Eve E. Ogden, PhD
A client-facing talk on how UX research and eye tracking shape accessible, engaging healthcare products. Showcased design principles, behavioral insights, and usability methods used to reduce friction, support decision-making, and improve outcomes for both patients and professionals.
Play Your Way to Better Health: Grokking Fun Through Integrating Game Design into Health Apps
Community of Practice · 2025
Eve Ogden
A provocative talk on using game design theory—not just gamification—to create wellness and healthcare apps that are immersive, intuitive, and engaging. Encouraged design teams to move beyond boring norms and design for joy, motivation, and long-term use.
2024
Designing a Highly Engaging Customer Portal
National Accounts Forum · February 2024
Seven Webster, Trisha Rawlings, Eve Ogden, PhD
This client-facing talk outlined the digital engagement strategy behind a highly effective customer portal experience—designed to attract users into the digital ecosystem and keep them there. It showcased how human-centered, accessible, and behaviorally informed design can improve health outcomes, reduce costs, and better serve users with varying levels of health literacy. The session emphasized six core design principles that drive inclusive, consistent, and mobile-first experiences.
2021
Rethinking Access: Serving Rural Communities Through Smarter Digital Design
Enterprise Research Forum · 2021
Eve E. Ogden, PhD
This talk challenged assumptions about rural technology users, highlighting how infrastructure—not skill—is the primary barrier to digital access. It explored how rural residents rely on smartphones and cellular-based internet, emphasizing the need for lightweight, connection-resilient apps that serve users where broadband is limited or intermittent. The session offered design and research strategies to better support digital equity across rural and urban populations.
2020
Superhero Security: Everyday Habits to Stay Safe in a Digital World
Community of Practice · 2020
Eve E. Ogden, PhD
A company-wide digital safety talk that was widely shared across teams and families. This widely shared enterprise talk used a superhero theme to make internet safety approachable, memorable, and actionable for all audiences. It offered practical digital security habits for work and home, empowering employees to protect themselves and their families. The session sparked strong engagement across teams and reinforced the importance of designing for trust and safety in everyday digital experiences.
Meeting Users Where They Are: The Role of Adult Development in Health Experience Design
Enterprise Research Forum · 2020
Eve E. Ogden, PhD
A cross-functional Experience Intelligence talk for researchers, designers, content strategists, data scientists, and CX leaders. This session introduced adult developmental psychology as a new segmentation lens, driving changes in recruitment practices and informing enterprise-wide experience design strategy in healthcare.
2019
Aging, Access & Agency: Designing Safe Digital Experiences for Older Adults
Cigna Tech Conference · September 2019 (Keynote)
Eve E. Ogden, PhD
This keynote drew from the real-life digital healthcare journey of the speaker’s elderly mother to spotlight the challenges older adults face when accessing care online. It explored design principles that support agency, dignity, and usability—focusing on access experiences, inclusive authentication, and the use of passphrases over traditional password rules. The talk connected user behavior, demographic insights, and digital security, making the case for designing systems that are both safer and more humane.
Health Connect 360: Better Data. Better Connectivity. Better Insights. Better Outcomes.
Outcomes · Mayr 2019
John Newman, Eve Ogden, Jeff Kratschmer & David Ash
A client-facing talk introducing Health Connect 360, a digital platform that helps employers manage population health across their covered lives. Focused on driving better outcomes through connected data, insights, and engagement tools.